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Dog attack/ Dog policy

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Good afternoon,
I hope this email finds you well. I wanted to reach out to you for guidance and also help. I’m a resident at NHA on the Captain Robert Cook side. I have been living here for 16 years. I have six children which I have all raised here in this wonderful town. Joshua my oldest has graduated college and relocated to San Francisco and he is working as a project engineer. Robert has also graduated college, he is a Belmont Hill alumni. He works at Seaport as Finance adviser, he is fluent in Spanish, Mandarin and English. Alejandro has completed his first year of college at Boulder University in Colorado. Sopheah who is the only girl attends high school at Cambridge School of Weston. The twins are graduating Pollard next month. Yadiel and Yariel. Yadiel has played with Needham Baseball since he was in
third grade. The reason why I highlighted all of my kids accomplishments is to show you that I have taken full advantage of the opportunity of living in such great town as Needham has been to my family and myself. Unfortunately this community has gone down hill. I joined the NHA tenant association in trying to bring some positive changes that we so much need. Yet we haven’t been too successful. Well I wanted to reach out to you because I’m
Going through a difficult situation. My neighbors have two unregistered dogs with the NHA and town of Needham. They walk the dogs without leashes. One is a pitbull who bit my son, ran after my sister who was visiting for Easter, and bit my dog. Who is registered with the NHA and town of Needham. I was lucky my across the door neighbor was present and was able to help otherwise Kobe wouldn’t made it. I called Needham Police and Animal control. They came out and were supportive and helpful.. They couldn’t remove the dog because he can’t go into someone house to take a dog. I have been in contact with NHA since the dog attacked my sister on 04/18. NHA said they were moving forward with termination of lease with them. Yet my concern is the dog still at the Housing facility. They emailed me on Friday this past Friday and informed me that they were told the tenant the dog needed to be gone by Saturday. Today is Wednesday and the dog is still here. This is a community that is full of kids is a family housing. And we all feel unsafe. To have a dog that is vicious and that has attacked the children and has been my dog. I will attach the pictures of my dog. I took him to the Needham that hospital and I had an unplanned bill of $187 due to this incident. Which no one is helping to pay. I know Housing has a new management and they trying to figure things out but we are tenant shouldn’t be suffering the consequences of bad management. We have a pet policy in place that is not being executed. It’s not fair that as a tenant you’re paying your rent monthly you’re keeping up with all the policies are in place yet you’re threatened and scared by the ones they are not. I don’t know who else to contact I don’t know what other route to go. I would like for you to please call them see what you could do. I have voted for you since I’ve been here because I believe in you. Please help us out thank you so much for your attention and have a great day
Linda 

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Thank you very much for reaching out this way and I am so sorry you are going through this unfortunate experience. 
For the most part, I have been enjoying the public meetings, but have noticed the Select Board's been dealing with a dangerous dog citizen type complaint for Month after Month, with no apparent resolution.  So, unless there is a concerned effort, Town government will continue to be, should I say, at least, ineffective.
The added complication, here, is that, since you are a Housing Authority tenant, your concerns will be put in that box that says, "Have you called Housing?" 
I will tell you that Housing's "complaint" form, the "seven step procedure for handling concerns" and the "grievance hearing" process - nor of them work, without the sympathetic understanding of the people involved.  And even then, they may stonewall you, in which case, you up the ante.
If it helps, several Tenants have spoken up recently about residents coming first, with our issues, 1) at meetings, 2) in the mission statement of NHA, 3) in resident services, and the budget, etc.
Yours truly,
Ross Donald

 

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